
It’s so easy, isn’t it, to use social networking, email, a website (or two or three), blogs, online ads and articles to “get the word out” about our businesses? We can now quite literally go to work in our PJs and fuzzy slippers and no one is the wiser. Our customers become depersonalized email addresses or photos on a website or Facebook profile. If we phone at all, we most often interface with one another’s answering machines.
I am loath to admit that I am old enough to actually remember doing business face-to-face. You know, shaking a client’s hand, smiling, exchanging news about our families and having a real conversation – statements made or questions asked and responded to. It seems, however, that personalization has gone the way of the Edsel. Dinosaur that I am, I like to see the face and read the body language of the person with whom I’m speaking. I like to personalize business.
I think that it’s critically important to have as much personal interaction as possible with the good people that are inquiring about my business or want to join my team. I’m picky. I want men and women who are motivated and enthusiastic and able to convey that. I look for people who are articulate and personable – those who posses what Daniel Goleman has termed Emotional Intelligence. Not necessarily MBA’s or PhD’s, but candidates who can read people well and respond appropriately. Most of all, I want people who genuinely like and want to help other people. It comes across – we can all tell when someone really cares about us.
Of course, it is entirely possible to do business on the Internet and do it quite well. But don’t overlook the power if pressing the flesh. There are so many effective ways to do this. You can:
➢ Join your local Chamber of Commerce
➢ Join Meet Up groups in your area
➢ Look into networking get-togethers and attend regularly
➢ Hold seminars or informational meetings about your business
➢ Be a sponsor for a local charity in your business’ name
➢ Host an event for anyone interested in learning about your business
➢ Join local business groups for entrepreneurs
➢ Write an article for an area newspaper or magazine about your business
➢ Submit a press release about your business to a local newspaper
These are just a few ideas to get you going, but don’t make the mistake of neglecting the great exposure you can get on a local level. After all, some of the very best advertising is by word-of-mouth.
“Get out and press the flesh at conferences, trade shows, and your local industry organization events … Exchange business cards. Some are better at this than others. If you are not good at networking and meeting others then find a partner that it is and ask to go along with him and learn to network.”
Hart Van Denburg, Staff Writer, WDIV
Changing the world…one person at a time.




